They opted to buy flats in the posh Sushant Lok area hoping for better lifestyle because the colony is maintained by a private firm, instead of the Haryana Urban Development Authority (Huda), which has been facing flak for not providing amenities at its various residential sectors in the city.
But, the dreams of around 2,500 families living in Sushant Lok 1 and 2 were shattered soon. They have been deprived of facilities such as drainage, roads, and street lights. Since April last year, the maintenance agency, Rigoss, has increased the maintenance charge from R1 to R2.50 per sq yd from the house owners but according to the residents, the quality of service has become worse.
“When we purchased houses in the area, we thought life would be easy here as compared to Huda sectors. But now we realised that authorities often show a rosy picture in the beginning but the ground reality is far different,” said HL Vij, one of the residents.
Security is a major concern for the residents. At least one guard is deployed in each block, but one cannot leave his home locked. Sometimes thieves break the windshields of parked vehicles and steal music system and other articles. Several illegal mobile towers add to the residents woes.
The colony which has 15 parks is situated next to the bustling Sector 56 market. But for the residents, the charm of living in a prime location fades off seeing garbage dumped in open and stray animals roaming around.
“The main road of the area is better but the inner lanes are in worst condition,” said another resident, adding, though garbage is picked up regularly but it is usually dumped in the corners of roads and there is no one to check.”
However, the maintenance agency claims that the facilities in the area are far better than Huda sectors.
“If residents are unhappy with roads then I would say that they should make comparison of this area with other parts of the city. Our roads are far better than other parts of the city. There are eight organisations working here and we are working with consent of all eight of them,” said Dalel Singh Ahlawat, deputy general manager (estate), Rigoss. He said the company has a round-the-clock helpline service to address the problems of the residents.