Gurgaon’s first on-demand motorbike taxi company, Baxi, has reached a new high by completing more than 1,000 rides a day.
According to Baxi officials, 35% of their customers have taken two or more rides and more than 15,000 people have downloaded the Baxi app from Google Play Store till date.
After proving to be a hit among commuters, the company has already turned its focus to growth by launching services in Faridabad.
“We are overwhelmed by the response from the people of Gurgaon and Faridabad. We wish to thank all our customers for their trust and the regular feedback through different channels such as Facebook and email. These feedbacks help us improve the customer experience,” Manu Rana, co-founder of Baxi, said.
Since the commencement of its commercial operations on December 1, 2015, Baxi has increased its fleet from 23 to 60 in Gurgaon.
“We are excited about being able to achieve so much in two months. This year, our focus will be on growth,” Ashutosh Johri, the other co-founder of Baxi, said.
Johri and Rana are the alumni of 1995 batch of IIT-Delhi. They launched the service from Huda City Centre Metro station to provide last-mile connectivity to commuters in the city. The success of two-wheeler taxi services in cities such as Hanoi, Bangkok, London, Sao Paulo and Goa inspired the duo to launch the service in Gurgaon.
Residents can call on 7799777848 to book a Baxi and payment can be made using Baxi wallet or cash.
The company has plans to increase the number of motorbikes to 500 over the next three months. They also plan to expand their operations in the state.