In a marathon six-hour meeting on Friday, top officials of the town and country planning (TCP) department and Haryana Urban Development Authority (Huda) heard more than 30 grievances listed by homebuyers against developers of Gurgaon.
In the complaints, the homebuyers alleged that they have been put in a tough situation due to failure of developers as well as the government.
Taking a pro-buyer stand, additional chief secretary (TCP) P Raghavendra Rao said the allottees grievance redressal forum (AGRF) was working on the presumption that buyers are right and it was now the prerogative of the developers to prove themselves right.
Apart from Rao, director general (TCP) Arun Gupta and chief administrator of Huda Vikas Gupta came from Chandigarh to hear complaints of the buyers in the meeting.
“It was being felt that some issues put before the forum were beyond the jurisdiction of the deputy commissioner and the intervention of top officials from Chandigarh was necessary,” said Rao, who personally heard the complaints from 11am to 5pm.
Complaints pertaining to delay in projects, slow pace of work, overcharging of VAT, refusal to refund the booking amount and several other issues were resolved in the meeting.
In a complaint against Brahma City Private Limited, which has projects in Sector 61, 62, 63 and 65, the forum directed the deputy commissioner to inquire into the land ownership and get an assurance from the developer on when will they finish the project.
After hearing a case against Parsavnath Exotica, Rao directed that a committee under the deputy commissioner should inspect the towers and find out the status of the work.
“The occupation certificate will be given on the basis of the report of the committee,” he said.
A long discussion was held on La-Lagune condominium, where residents requested for transfer of maintenance to the residents’ welfare association. Rao ordered formation of a committee to inspect the infrastructure and submit a report by the end of September.
While hearing the case of BPTP related to occupation certificate, Rao directed the DC to constitute a team of officials for inspecting the four towers for which occupation certificate is being sought. He directed the builder to complete the project by the end of December.
In all the cases, the representatives of the developers agreed to abide by the directions of the forum.