Gurgaon metro commuters have bagful of demands

  • HT Correspondent, Hindustan Times
  • Updated: Mar 18, 2016 12:44 IST
Most respondents highlighted the need for another line to ease the rush at Gurgaon metro stations during peak morning and evening hours. (Abhinav Saha/HT Photo)


Extension of the overcrowded Delhi-Gurgaon Metro line by connecting it with Dwarka, better last-mile connectivity and increased frequency of trains are some of the demands that commuters have put forward in response to the four-part ‘Metro crush hour’ series by HT.

To the question whether the Delhi-Gurgaon metro link (yellow line) should be extended, 83% responded ‘yes’ while 9% said ‘no’. Eight per cent of the respondents did not give any opinion.

Commenting on the problems faced by them on the Delhi-Gurgaon line, most commuters said there was a dire need for a second metro line.

“Thanks for sharing! Gurgaon desperately needs another connection to Delhi via Dwarka and for both to go deeper into the city (sic),” tweeted @MetroRailGuy.

The proposed Dwarka-Gurgaon metro link has been in limbo for over four years. The proposal is stuck at the stage of detailed project report (DPR). So far, four DPRs have been prepared by the Delhi Metro Rail Corporation. The authorities have failed to work out an alignment for connecting Dwarka Sector 21 with the Iffco Chowk Metro station in Gurgaon.

Absence of last-mile connectivity has emerged as another major concern for metro commuters in Gurgaon.

“Last mile connectivity issues at some stations #MetroCrushHour,” tweeted Shwetabh Mathur @shwetabh2.

Commuters also want that the frequency of trains be increased. As many as 83% respondents were in favour of increasing the frequency of trains between Delhi and Gurgaon, while 47% respondents suggested that more coaches be reserved for women.

Some respondents have highlighted the problem of huge rush at metro stations during peak hours.

“Working hour makes very difficult to please increase the trains (sic),” tweeted Shubham Dubey @shubh66644.

Commuters also want that the number of coaches be increased from six to eight. On a lighter note, some commuters want televisions in coaches.

The hashtag #MetroCrushHour evoked a huge response on Twitter from the first day on Monday. According to the data of various hashtag tracker websites, the hashtag received 32,25,322 reaches (the number of times users opened the link) and 44,433,260 impressions (the number of times users watched the tweets with the hashtag).

The series also evoked a good response on Facebook.

The question about more coaches for women includes responses till 11pm on March 17.

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