Heritage One flats residents unhappy with maintenance | gurgaon | Hindustan Times
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Heritage One flats residents unhappy with maintenance

gurgaon Updated: Jul 02, 2016 23:18 IST
Gulam Jeelani
Gulam Jeelani
Hindustan Times
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Residents say the electricity supplied through diesel generators is not affordable. (Abhinav Saha/HT Photo)

Eight months since they moved in, residents of Heritage One apartments in Sector 62 say they are still waiting for permanent electricity connection from the power distribution company Dakshin Haryana Bijli Vitran Nigam (DHBVN). Residents are also unhappy with the maintenance of some other facilities in the group housing society.

Residents say the electricity supplied through diesel generators is not affordable.

Of the 280 units in three towers, 150 owners were handed over possession in November last year. Now, 65 units are occupied and the owners allege that the builder has not even applied for electricity connection despite taking money from all flat owners. The only power supply that the locality gets is from a 250 kV transformer used for construction purposes, leaving very little to be supplied to residents.

“The builder collected crores of rupees (Rs 1.24 lakh from each flat owner) from us in the name of electrification charges and has not even bothered to start the process by depositing the fees with the authorities concerned. Eight months have passed since the occupation certificate was issued. Most of the time, we rely on diesel generator supply, which results in a Rs 12,000 bill per month,” Ajit Singh, one of the aggrieved residents, said.

Besides the power woes, residents also said that the elevators are not maintained properly. They said most elevators do not function and the ones that do frequently develop snags when rainwater enters the corridors and gets into the elevator.

“In many recent incidents, residents had to shift their elderly family members to hotels when lifts did not function. One cannot expect people to climb stairs till the 23rd floor,” Rahul Sabarwal, another resident, said.

Improper fire safety arrangement is another issue of concern in the society. Residents said that the sound of the fire safety alarm bell and the alarm for elevators getting stuck is the same, which means people often do not realise what is happening.

“There was a fire in one of the flats on the 16th floor of C block. No one knew about it till the flat was gutted,” a resident said.

The maintenance company of the apartments, Enviro, said most of the issues highlighted by residents have been resolved. The company, however, claimed that the electricity was provided to residents through a 250 kV transformer and generators were used only when the supply was interrupted.

“We have had issues with the elevators. We have covered each and every corridor so that the rainwater doesn’t enter the elevators. We have also started constructing pavements near each elevator to block the rainwater. The electricity is supplied from a 250 kV transformer. Besides, a diesel generator is also used when there is no supply,” Sushil Kumar, the building head of the Enviro, said.