Commuters travelling from the Huda City Centre metro station face problems of overcrowding due to mismanagement of the autorickshaw stand. This is despite the introduction of pink autorickshaws for women, separate lanes and prepaid toll booths set up for generation of slips.
The separate lanes for rickshaws and prepaid toll booths were launched last year in February by the Gurgaon Police to decongest and manage the traffic outside the station premises. But going by the experiences of commuters, the initiative has failed.
“I am not a resident of Gurgaon, but I visit here often. Every time I step outside the Huda City Centre metro station, 5-7 autowallas swarm around me persuading to board their vehicles. It is a harrowing experience and I end up feeling mentally taxed,” said Ruchi Jain, a 20-year old student.
Special pink autos for women were also started by the Gurgaon police, keeping in mind the safety of women commuters. Separate toll booths have also been set up for the same but most commuters remain oblivious to such privileges despite several signages being established around the station.
However, some auto drivers claim otherwise. “Most of the commuters don’t bother to generate the slip because of long queues and hiked fares.
They directly hire autos from the other side of the road. We are forced to cut the line and take the commuters directly as we lose many of them while waiting for the slip to be generated,” said Nandhlal Kumar, a 53-year-old auto driver who parks his vehicle outside the station.
Even police officers assigned to the station find it difficult to control the chaos as there are more exit gates to the metro station than the number of officers present to monitor them.
ACP (Traffic) Ashok Bakshi said, “The scenario at the Huda City Centre metro station has been under our notice for some time now. We will assign more officers for better management of traffic. Also, strict challaning orders will be placed for drivers who break the rules. The commuters must also respect the regulations and generate the slip every time they want to hire an auto-rickshaw.”