Even though the transport department has launched more than 50 buses on various routes within the city, the service has only added to the woes of commuters in the absence of dedicated stops.
Drivers of these buses say they have to stop the vehicle anywhere as instructed by the passengers. This often leads to traffic jams and poses risk for the motorists as well as pedestrians on the roads.
“There is no traffic management. It becomes worse when we have to stop the bus on the road to pick and drop passengers. It poses a threat to the pedestrians and motorists,” said a bus driver.
Haryana transport department has launched 56 buses on intra-city routes on May 12. The officials had then said that the city required at least 50 bus queue shelters.
Passengers also face inconvenience due to lack of bus shelters in the city.
“Almost 75% of the population depends on public transport. But the administration has failed to provide us even one shelter under which we can avoid the sun and rain,” said Rachna Sareen, a daily commuter.
There is not a single bus stop on the 18-km stretch from the Delhi-Gurgaon border toll plaza to Kherki Daula or at IFFCO Chowk.
The five-kilometre stretch on the Mehrauli-Gurgaon Road from Guru Dronacharya Metro Station to IFFCO Chowk is also without a shelter.
The Haryana Urban Development Authority said it has floated tenders a few years ago for the construction of bus stops but the project is still stuck.