I, like many others, travel to Gurgaon every day to earn a living. My travel involves crossing the toll booth set up on NH 8.
This 32 lane expressway was once touted as a highlight of north India. Commuters braved the chaos during the construction period in the naïve hope that it will make their travel more comfortable in the future.
But unfortunately, crossing the toll plaza has become a nuisance. I strongly feel that a lot of traffic related problems can be solved by simple enforcement of the existing rules.
On each side of the road, there are eight lanes for tag card holders. These lanes should ideally move freely, but 25% of vehicles in these lanes are not tag users.
The result is that tag holders are deprived of their right to swift passage facility. Quite understandably, the number of tag users has steadily decreased.
And what is even more worrying is that those who pay by cash at the tag lanes are not even issued the receipts. I wonder where is the money going.
More importantly, as Gurgaon is now a part of the National Capital Region, charging toll to use the highway between Delhi and Gurgaon is not justified. We already pay enough taxes and should not be hassled with a toll gate within NCR. Instead, commuters should be only made to pay toll when going further into Haryana or towards Jaipur.
(The writer is the director of a management firm in Gurgaon)