Mitigating the sufferings of its consumers, who have not received electricity bills for three to four months because of upgradation to online data, the discom said bills can be paid in installments.
In an attempt to improve its services, the state-run power distribution company, Dakshin Haryana Bijli Vitran Nigam (DHBVN), has uploaded the data related to around 3.5 lakh consumers from eight sub-divisions online for monitoring. However, during the process, the consumers in the city did not receive any electricity bills.
The eight sub-divisions of the millennium city, which have gone for online monitoring, include Qadipur, IDC, South City, DLF, New Palam Vihar, Maruti, Sohna Road and New Colony, under the government’s Restructured Accelerated Power Development & Reforms Programme project.
Sanjeev Chopra, superintending engineer, said, “We understand people’s hardships of paying bills. Therefore, officials have already been directed to take payments in installments, if anyone cannot pay the whole amount at once.”
Under the initiative, electricity identification modems have been placed on high tension lines and sub-stations to access voltage and overloading, which will help both the transmission and distribution agencies of the state to regulate the electricity supply.
“The electricity bills are an integral part of our monthly expenditure and we were concerned that we will not be able to pay the bill all at once. But the decision taken by the discom has brought relief,” said Aditya Singh, a resident of Sector 47.