If you thought you would get a fair deal at your nearby Safal outlet, think again. At least this is what scores of Sushant Lok residents discovered when they purchased vegetables and fruits from their local store and were given underweight products.
Following complaints, HT did a reality check on Tuesday and found tampered weighing machines being used at the outlet. On being informed about the goof up, the management immediately swung into action and sacked the storekeeper.
Recently, a similar incident was reported from another well-known grocery store chain in Sector 17 where consumers complained of not being given benefit of special schemes as displayed outside the shop.
An alert customer raised the issue with the store management following which the error was rectified.
On Tuesday, it was found that vegetables weighed around 30 grams less than the actual weight and that printed on the bill. Balraj Saxena, a resident of Sushant Lok who has been noticing this problem for the last few months, alleged, "It is difficult to make out the difference in bulk purchases but in small buys, it can be easily pointed out. I checked on my weighing machine and found that every time, vegetables weighed almost 30 grams less than the printed weight on the bill."
Another resident said, "Safal authorities claim they are making an effort to bridge the gap between farmers and consumers but we have seen so many times that vegetables are supplied from the local vegetable market."
Residents of the area have also planned to stage a protest against the menace. There are a total of 19 Safal outlets in the district while five are big stores like the one at Sushant Lok. Thousands of customers make their purchases from these outlets on a daily basis. People said they felt cheated as rates of vegetables and fruits were already at an all-time high.
Officials of the district food and supplies department did not act after HT informed them of the matter stating that their employees were “away on an upcountry assignment”.
The spokesperson of Mother Dairy Fruits and Vegetables Private Limited, said, “The storekeeper who was tampering with the weighing machine has been sacked. It was a serious issue and from now on we will keep a regular check.”