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Security cover for women staff

Concerned over the safety of their women employees and the authorities' failure to check rising crime, city-based IT and BPO firms are likely to launch their own pool of Quick Response Team (QRT) vehicles which will be stationed at strategic locations across the NCR. Deevakar Anand reports. One-stop solution

gurgaon Updated: Apr 12, 2013 02:47 IST
Deevakar Anand

Concerned over the safety of their women employees and the authorities' failure to check rising crime, city-based IT and BPO firms are likely to launch their own pool of Quick Response Team (QRT) vehicles which will be stationed at strategic locations across the NCR.

These vehicles can rush to attend to employees in distress on getting an alert routed through an emergency control room.

"We will need a fleet of 40-50 QRT vehicles to map prominent stretches across NCR used by our employees. About 7-8 companies have already shown interest in pooling resources. We are holding pan-industry consultations to give shape to the idea," said Nitin Seth, chairman of the National Association of Software and Services Companies (Nasscom) regional council, Haryana.

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Individually, prominent IT-BPO companies here already have a set of back-up vehicles to cater to emergencies such as accidents and cab breakdowns.

The QRT project will also attend to complaints of misbehavior by driver, road rage and other situations where women employees could be harassed, said Seth, who is also the MD and country head, Fidelity India Business Services Pvt Ltd.

Subinder Khurana, part of the industry's QRT initiative and former chairman of the Nasscom regional council, said the discussion over creating such a mechanism came up in the backdrop of a slew of crimes against women in Delhi-NCR, especially the December 16 gang rape.

"A common industry QRT can go a long way in ensuring safety of our women employees," said Vinod Sood, MD of a large IT firm Hughes Systique.

According to Nasscom data, women constitute about 35% of the total workforce of nearly two lakh IT-BPO employees in Gurgaon and another nearly 1.5 lakh workforce in IT-BPO industries located in Noida. Of them, 25% women are chief wage earners for their families.

Around 15,000 women employees of the IT-BPO sector work in night shifts in Gurgaon.