The South Delhi Municipal Corporation (SDMC) on Saturday held its first Janta Darbar in west Delhi’s Hari Nagar area during which the mayor and municipal officials lent an ear to the problems faced by local residents.
The darbar, which will be organized by all the municipal corporation before they go to polls next year, lasted for more than three hours and saw more than 1,200 complaints being registered during it.
Most of the complaints received were sanitation, water-logging, illegal construction, deteriorating road conditions and faulty street lights.
“The event was a success and we tried to solve as many problems as we could. While most of the grievances were addressed on the spot, some had to be redirected to the head of departments present at the event,” said Shyam Sharma, south Delhi Mayor.
Sharma said 1,280 complaints were received by the corporation and settled.
“The mayor’s office has been directed to be constantly in touch with the complainants. Further, we had officials of other departments — including PWD, DJB and Delhi Police — present at the event and complaints regarding their departments were handed over to them,” said Sharma.
Municipal officials said complaints were received from across the national capital and not just from areas that came under the south civic body’s jurisdiction.
Sources said the SDMC will hold more such events in the coming months, with the north and east civic bodies too likely to follow suit in the coming weeks.
“The darbars are open platforms to redress grievance of citizens living in areas under our jurisdiction,” said Sharma.
Cor[poration insiders said that a number of complaints regarding the working conditions of SDMC too were received during the event.
“We received complaints from several corporation employees as well, claiming how they find it difficult to discharge their duties with the lack of proper identification and protection. We have asked our officials to look into the matter,” said Sharma.