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Now, seek medical advice online

You don’t have to run from pillar to post looking for a second opinion. The best medical advice is now available online and it doesn’t cost the earth.

health and fitness Updated: Sep 23, 2009 19:11 IST
Sai Raje

internetYou could finish reading a magazine or two, cover to cover, while waiting for the doctor to see you at most specialists’ clinics. And when you are finally ushered in to meet the doctor after a two-week wait, you are out of the clinic in less than five minutes. Your pocket is lighter by at least Rs 500 and you aren’t even satisfied with the meeting.

Online solutions
But the wait may just have got less frustrating thanks to, a health care website. The website’s Super Specialist Opinion Service, launched last month, offers to put you in touch with a specialist, especially when you’re seeking a second opinion about your health condition. And it costs far lesser than a round to a specialist usually would.

The website has a panel of about 18 specialist doctors to choose from, including cardiologists, urologists, orthopaedic surgeons and even oncologists. You can choose a specialist from this list, view the doctor’s profile and send him an email requesting a phone appointment.

No time limits
Within 24 hours, an official from the website gets in touch with you over the phone, and makes note of your medical history and reports. These are then forwarded to the specialist concerned and a conference call or email interaction is set up between the patient and the specialist depending on the patient’s convenience. The website charges a fee of Rs 300 for an email consultation and Rs 400 for a telephonic appointment.

“The biggest advantage is that by the time we arrange for a patient to talk to a specialist, the doctor has already seen his medical reports. Also, there’s no fixed time limit for how long the phone interaction can last. You can ask questions you want and get even your smallest doubts cleared,” says Kunal Sinha, CEO,
“It’s a useful service for especially those living in smaller towns in India, who may not always have access to such specialists,” he adds.