CGHS suspends BLK Super Speciality Hospital’s empanelment | health | Hindustan Times
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CGHS suspends BLK Super Speciality Hospital’s empanelment

CGHS beneficiaries are entitled to healthcare at fixed subsidised rates at empanelled private hospitals.

health Updated: Jul 18, 2017 23:41 IST
(HT Photo)

The Central Government Health Scheme (CGHS) suspended the empanelment of West Delhi’s BLK Super Specialty Hospital after complaints of the hospital not providing credit facility to its beneficiaries.

CGHS beneficiaries are entitled to healthcare at fixed subsidised rates at empanelled private hospitals.

An order dated June 19, 2017, from the hospital empanelment cell of the Directorate General of CGHS, and signed by director, Dr DC Joshi, says that the 650 bed hospital has “violated the terms and conditions of MoA signed with the CGHS and has refused credit facilities to bonafide CGHS beneficiaries.”

“Multiple show cause notices have been issued to the hospital for adhering to terms and conditions of empanelment but hospital continue to ignore conditions of MoA. In view of this it has been decided to suspend empanelment… from CGHS with immediate effect,” the order reads.

“The action usually is not based on a single complaint. We react after receiving several complaints that could be of varying nature, including beds not being provided or cashless facility denied,” said a senior CGHS official, on condition of anonymity.

“If a hospital doesn’t adhere to the terms of agreement then as a standard operating procedure, we issue show cause notice to a hospital. If not satisfied we have an option to take punitive action,” he said.

Punitive action, among other things, includes suspension of empanelment and in serious cases, even de-empanelment.

“We usually avoid severe punishments like suspension or de-empanelment as it causes unnecessary inconvenience to patients undergoing treatment in those hospitals, but there are times we have to take stringent steps,” said the official.

The hospital in its response to HT said in a statement, “BLK super specialty Hospital is already in talks with CGHS to resolve the matter so that the beneficiaries can continue to avail our services like before.”

“It is a suspension till we take a stand, which we have not so far. We will listen to them and can review after some time,” the official said.