For over four weeks now, Charchika Khanna has been going to Delhi University's (DU) north campus daily to help aspirants with their admission procedures and to answer their queries.
Khanna, a student of Zakir Hussain College, loves her new role as a volunteer and is one of the many students to have been roped in by Delhi University's Student Welfare Association to act as student helpers during the admission season. There are a total of 10 volunteers who are helping out the university this year.
Prodded about her reasons for volunteering, she explains how being a volunteer for DU was like a summer internship for her.
"It has been a very enriching experience so far. We get a chance to interact with students and help them in every manner possible. We also gain more knowledge about the university's working in the process," said Khanna, who is a second year mathematic honours student at Zakir Husain.
After a brief training session in May by DU officials about the working of the university, the courses being offered and the changes brought about under the four-year undergraduate programme (FYUP), the volunteers have helped the administration during the multiple Open-Day sessions organised by the varsity, manned the telephone helpline set up by the DSW and helped out a number of students with the admission procedure.
The job, indeed, has been tedious for them, they said. "We had to report early for the Open Day sessions and stay back till 4 in the afternoon answering general enquiries of students. After the forms came out, we were busy helping applicants at the Faculty of Arts," she added.
Apart from guidance on filling the pre-admission form, these student volunteers are also updating applicants about the university, the structure of the FYUP and courses being provided from this year onwards.
"Most of the queries are about the courses being offered by the university from this year and how to fill the OMR form. As new courses have been introduced and many have been revamped, applicants are confused," said Kavita, another student volunteer at the DSW helpdesk set up at the Faculty of Arts.
Applicants also said they were happy with the presence of such volunteers. "The OMR form is a little confusing but the students at the help desk guided me well. They are polite, patient and cooperative," said Priyanka Kumar, a DU aspirant.