RK Khullar, Commissioner, Municipal Corporation of Gurgaon spoke to Sanjeev Ahuja.
Municipal Corporation of Gurgaon (MCG) came into being over a year ago, yet things have not improved. Why?
I would not comment on the year-long tenure of my predecessor. I joined on June 1, and am still trying to understand who runs this city. I think God alone runs this city. There are too many agencies in Gurgaon, such as HUDA, PWD, HSIIDC, PHD (public health department) besides the private developers.
MCG was supposed to be the umbrella body under which all the other departments would have worked...
No HUDA sector or private township has been formally transferred to us. We manage only 34 villages at present. With regard to HUDA sectors, the matter is being discussed at the highest level. Private developers are ready to hand over their townships for maintenance, and three of them have already approached me and obtained my consent.
The multiplicity of dealing departments in Gurgaon confuses residents, who do not know which agency to call up for which problem. Your comment?
In the time that it takes to transfer HUDA sectors and private townships to MCG, I am going to launch a MCG website. Residents of any locality — whether a HUDA sector, part of the old town or a private township such as DLF City — would be required to just log on and register complaints. The website would issue a text message to officials, depending upon the nature of the problem, and all complaints would be attended to in a specified duration.
Should residents of private townships continue to pay maintenance charges to private developers?
Till the time MCG takes over the townships, residents should continue paying these charges.
How would you ensure that the private developers continue to deliver satisfactory civic services till the time MCG takes over their task?
Haryana Municipal Act empowers MCG to regulate civic services in private townships also.
By when would MCG take over all the services, such as water supply?
We are going to start with water supply. Other services would take longer, as Gurgaon does not have master sewerage and drainage lines.