The Rajasthan government’s Udaipur trip, under its flagship ‘Sarkar Aapke Dwar’ programme, has witnessed a rise of 64% of complaints than its previous tour to Bikaner.
The government ended its 10-day tour on August 26 after visiting 1,502 of the total 1,656 gram panchayats in six districts of the division.
The phase 3 of the programme recorded more than one lakh complaints with the panchayat raj department receiving the highest over 42,000 pleas, followed by revenue department (15,000) and public works department (10,224).
The social welfare department recorded the lowest number of complaints i.e around 800.
Despite the rise in complaints, officials are upbeat, claiming that “this has boosted the confidence in the government”.
“Majority of complaints received during the earlier visits to Bharatpur and Bikaner have been addressed. This sends a message to the people that there complaints are looked into,” said a senior official, requesting anonymity.
He added that around 6,000 people were benefitted on the spot during the public hearing camps in Udaipur division.
He said maximum complaints were received from Udaipur district (36,000), followed by Chittorgarh (17,000), Rajsamand (14,000), Banswara (13,000), Dungarpur (12,000) and Pratapgarh (11,000).
Health minister Rajendra Rathore visited maximum panchayats (91), followed by energy minister Ganjendra Khinvsar (82).
Similarly, maximum inspections and complaints received during the visit were by panchayati raj minister Gulab Chand Kataria with 545 and 5,910, respectively. Licences of around 13 fair price shops were suspended, 39 officials or employees were suspended and 15 were put on awaited posting orders on finding irregularities during the government’s visit.