The PMO does not maintain data about petitions that were personally read by the Prime Minister, as over 1 million complaints and petitions were received by the officer between June 1, 2014 and January 31, 2016, an RTI response has shown.
An RTI applicant, Aseem Takyar, sought to know the total number of complaints, grievances and petitions received by the Prime Minister’s Office since May 1, 2014 till now. The PMO responded that the information was “too vague and wide”.
“It may, however, be informed that during the period June 1, 2014 to January 31, 2016 approximately 10 lakh petitions have been processed in PMO,” the RTI response said.
It said a large number of letters, including complaints and petitions are received in the public wing of the PMO every day.
“These are scrutinised and non-actionable petitions are filed and those actionable are forwarded to concerned authorities for action, as appropriate. Those which require consideration by Prime Minister/Senior officers are sent to them for taking a view in the matter. However, data is not maintained regarding number of complaints/petitions read personally by PM,” the response said.
During the year 2014-15, the PMO had received over 12,500 RTI applications, which is about 35 applications per day, according to a report of the Central Information Commission.
The entire central government and its departments received over 86,000 RTI applications during that period, which is less than 1% of the all the petitions, grievances etc received by the PMO alone during the 20-month period, it said.
A number of RTI queries have been directed to the PMO that include the details of wishes extended by the Prime Minister to countrymen on Bakrid, Baravafat, Eid Ul Fitr, reported election promise of Rs 15 lakh to be deposited in citizen’s accounts, travel expense details, speed of internet in PMO among others.