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HindustanTimes Thu,02 Oct 2014

What will happen to popular helplines set up by AAP?

Neha Pushkarna, Hindustan Times  New Delhi, February 15, 2014
First Published: 21:42 IST(15/2/2014) | Last Updated: 21:45 IST(15/2/2014)

In its short existence of 49 days, the Aam Aadmi Party government had set up a few facilities that became instant hits, such as nursery admission helpline, school inspection teams and a grievance cell at the secretariat. What will happen to these?
 
The nursery admission helpline that was launched on January 13 by Arvind Kejriwal will continue to function till further orders.
 
Former education minister Manish Sisodia had also formed an army of volunteers to help carry out surprise checks in government schools and facilitate nursery admissions of the students belonging to poor families.

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About 40% of these volunteers were AAP members.
 
"No such activity will be stopped until we get orders otherwise. I am in touch with volunteers and they are still working on complaints about nursery admissions," said Amit Mishra, education coordinator.
 
He said that the collapse of AAP government should not affect the helpline as it is being run by the employees of the directorate of education.
 
"For other activities, we have enough number of volunteers who do not belong to AAP," he said, while claiming of the 2,702 complaints registered so far, 2,204 have been resolved.
 
However, the grievance cell may not have such a back-up. AAP worker, Jitendra, was originally given the responsibility to run it. The ever-swelling crowd outside Kejriwal's office was gradually diverted to the grievance cell.
 
"The cell had other officials also. But the volunteers worked without money. They had to be appointed on the co-terminus posts which cease to exist with the change in government. What happens next with the grievance cell, only L-G can say," said an official who worked with AAP government.
 
He, however, added, "I don't think it will be continued for obvious reasons. It was anyway not over a month old."


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