Nearly two weeks after a car caught fire on National Highway no. 8, the city traffic police have sought an explanation from the Delhi-Gurgaon Expressway operator, blaming it for not providing quick assistance to the commuter.
According to police, the Delhi Gurgaon Super Connectivity Limited (DGSCL), did not send its ambulance and the victim was rescued by police personnel who reached the spot after the incident which took place near Jharsa on May 9.
PCR and traffic police rescued the victim, but no help was provided by the DGSCL.
The traffic police have written a letter to the chief executive office of DGSCL on May 18 and are awaiting a reply, a senior police official said.
“It is the responsibility of the concessionaire firm to provide help to road users; however in this specific case the victim did not get any help from their side. The company’s ambulance could not reach on time. It was the police who took the patient to hospital. The police team responded soon and avoided a tragedy. We all were surprised that despite such a serious incident, no response was seen from the toll operator,” the official said.
“We have also informed the inspector general of police (traffic) in Panchkula, and the project director of NHAI in Gurgaon. If the operator is found guilty, then certainly action will be taken against them and fine can be imposed,” said Bharti Arora, deputy commissioner of police, traffic.
A DGSCL official, on the other hand, pointed out certain ‘errors’ in the letter sent by the traffic police.
“The incident took place on May 9 and not on May 8 as mentioned in the letter and the injured was rescued by our team,” he said. “Our official reached the spot and they also informed the police about the incident. We have provided help to the victim,” said Manoj Aggarwal, CEO of DGSCL.
The expressway operator has also faced criticism earlier after several accidents involving its own water tankers took place. Many commuters have complained that trucks and water tankers are parked on the side of the road causing risk of accidents.
The Delhi-Gurgaon Expressway has earned the notorious reputation of being a death trap after claiming more than 166 lives in the last three years since it was opened.