Aegis Ltd, the BPO arm of Essar Group, has acquired 100 per cent equity of CCN Group, one of the largest privately- owned contact centre outsourcing company in South Africa for an undisclosed amount.
Aegis has plans to invest over $60 million (Rs 293 crore) during the next three years in the region to grow the business.
CCN Group has been in the BPO business for last 7 years and has revenues in excess of $19 million (Rs 92 crore) for FY 2008-09. Its clientele includes both onshore and offshore customers with significant revenues from clients located in UK.
It has a capacity of 700 seats and has over 1,000 employees operating out of 2 facilities.
“This is a step towards our commitment to creating 5,000 jobs in South Africa over a period of time,” said Aparup Sengupta, Global CEO and Managing Director of Aegis Limited.