Aircel has offered free calls to all its postpaid and prepaid customers in Jammu and Kashmir for the next two days — September 10 and 11.
The state owned Bharat Sanchar Nigam Ltd (BSNL) assured restoration of mobile, fixed line and internet services in next four-five days in flood-hit Srinagar.
Cabinet secretary Ajit Seth on Tuesday said that the department of telecommunication is trying its best to restore some of the towers quickly.
“Aircel is working together with the local administration and the Army to restore 2G network in the city and to ensure no outages reoccur on their 3G network, which is presently up and running in Srinagar,” the company said in a statement.
Aircel has also set up mobile charging units and calling booths to offer the stranded flood victims the facility to make free calls to their homes/families and friends.
The booths are equipped with handsets, sufficient talk-time and mobile charging units to enable free calls, the company said.
RN Sudhakar, BSNL’s chief general manager Jammu and Kashmir told HT, “All exchanges in Srinagar had been submerged and we would be able to restore only a few of them by today (Tuesday) evening. It will take minimum four – five days to restore telecom network in whole of Srinagar. Currently the exchange in ‘Barzulla’ is operational.”
BSNL has sent an expert team that includes engineers from Chandigarh, Jammu, Hyderabad and Bengaluru to assess the impact on 473 telecom towers that are connected to the network and electronic equipments.