THE FIRST Airtel Relationship Centre (ARC) of Madhya Pradesh and Chhattisgarh was inaugurated at Sneh Nagar, Sapna Sangeeta in the City recently.
Divisional Commissioner Ashok Das launched the ARC. Airtel has ARC’s at Sneh Nagar, Navneet Plaza and Sanjay Setu in the city. Company’s chief operating officer Sunil K Goyal (Madhya Pradesh and Chhattisgarh) informed that customers would get features like queue management system, automated kiosk and broadband experience, new postpaid and prepaid connections at the ARC.
The postpaid customers could avail facilities, including bill guarantee, registration of promotional services, activation of STD/ISD, call conferencing, bill plan change and address change. Various product updates, latest news on TRAI guidelines and details on numerous VAS offerings would be available at these centres. The ARC has an ATM facility through which the customers could pay their bills.
Airtel would soon launch 26 ARCs across the state to provide enhanced customer experience.