The Noida authority has extended the 40% waiver on water bill dues by one month — from August 14 to till September 14.
The authority claims the move will encourage more residents to come forward and pay their dues, which will generate revenue.
On the issue of inflated water bills, the authority claims there are only a few residents who have got incorrect bills.
"Only 20-25 residents have received wrong bills. We are trying to help them in rectifying the error. Residents can pay water bills at 32 banks in the city. About 60% consumers have been paying their bills in these banks for years. We hope that other consumers also do the same," said Hom Singh Yadav, chief maintenance officer (water), Noida authority.
The authority has uploaded the details of 80,000 consumers on its website.
The water department has issued notices/bills to about 48,000 defaulters in various categories to clear backlog. Authority officials maintain that some residents are not in a habit of paying their bills regularly as the amount is much less than power bills.
"A former Noida authority deputy chief executive officer (DCEO), who did not pay his water bill for 10 years, has paid Rs. 70,000. We offered him a waiver of Rs. 20, 000. Similar waiver is being offered to other residents. The DCEO, too, admitted that he forgot to pay on time," said an authority official.
Meanwhile, drinking water supply is deteriorating in the city. Residents have been facing water shortage for the last four days.
HC Sinha, a resident of Sector 53, told Hindustan Times that the water department has sent him a bill for last three years even after he had paid the bill on time.
"I have copies of paid water bills with me. The authority must have not updated the system appropriately," said Sinha.