BMC to introduce 'water helpline' in Mumbai | india | Hindustan Times
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BMC to introduce 'water helpline' in Mumbai

india Updated: Mar 14, 2009 14:10 IST

The Brihanmumbai Municipal Corporation (BMC) receives on a average 2,000 complaints monthly regarding leakages which has become a major cause of worry and in order to resolve the issue the civic body would introduce 'water helpline' for citizens.

"We receive complaints from citizens regarding contamination and leakages of which leakages in the water pipelines are a major worry for us," said S S Korlekar Chief Hydraulic engineer.

"We have also initiated action against slumdwellers near the water pipelines to plug the leakages. We would like to save at least 20 per cent of the 680 million litres of water that is wasted every day through leakages," Korlekar said.

The four-digit number for the water helpline will soon be finalised after approval from the Mahanagar Telephone Nigam Limited (MTNL).

"We would soon introduce water helpline where citizens can register their complaints and within 24 hours the matter would be resolved. This is part of our Save Water Campaign," Korlekar said.

The civic body would organise a 'Jal Mela' workshop on March 23 at the All India Engineers Association, Haji Ali.

The main purpose of this workshop is to make citizens understand the importance of saving water. It is a part of the Save Water Campaign, Korlekar said.

"We would exchange ideas for saving water at this campaign. Later this would be conducted at local ward levels," he said.

Apart from posters and banners the civic body is also likely to approach FM channels to spread the message, he said.

Even civic school children would be asked to make drawings to create awareness among youths and the same would would be displayed at the workshop, he added.