The Bharat Sanchar Nigam Limited's (BSNL) AP Circle was able to attract 14,000 new customers, while losing 4,000 customers to other networks since the Mobile Number Portability (MNP) facility started on January 20, a BSNL AP Circle official said on Monday.
According to Rajeev Aggarwal, circle chief general manager, there are currently as many as 11,436 applications pending to join BSNL while 2,550 are opting out.
"So far 14,000 customers have already opted to join BSNL while 4,000 customers have opted to go out. Currently 11,436 customers are in "port in process" while 2,550 are in port out process. With good services and better tariff plans being offered by BSNL compared to its competitors BSNL is likely to further grow," Aggarwal told reporters at a press conference.
He pointed out that there are few glitches as the process to shift to BSNL using MNP takes about five days but it would be overcome soon.
Aggarwal said that most of the subscribers opting out to other service providers or joining BSNL are from prepaid category.
He said that BSNL has a subscriber base of 63 lakh in the country and stands first in Andhra Pradesh in terms of annual growth of 5.9% to 6%.