Rishi Oberoi (37), vice-president of an MNC in Gurgaon, had a narrow escape while driving on the Gurgaon-Faridabad Expressway on Monday when a herd of cattle suddenly blocked his way.
Oberoi, who drives from Noida to Gurgaon every day, was forced to slam the brakes and a Swift car bumped into his Toyota Corolla from the rear.
"I was about 800 metres away from the toll plaza. When I reached and informed the staff there, they did not help nor did they listen to me," he rued.
They instead gave Oberoi a shocking answer.
"They told me this was India and cattle are common here. They are just interested in collecting money without providing any facilities," he added.
There is no helpline number on the expressway where help can be sought or grievances lodged.
"Cattle keep sitting on the highway and nothing is done. There is so much rush on this road. It is not managed well," the honcho complained.
An official, on the condition of anonymity, said, "There are 24x7 patrolling vans that clear cattle from the highway but they keep coming back. There is no permanent solution to this."
The operator, Reliance Infrastructure Limited, said, "Travellers' safety is our priority. We have 24X7 helpline services. Commuters, in case of emergency, can avail the service of helpline number - 8826450111. We have employed highest safety standards."