A labour department team - which probed into the labour unrest at an export firm on March 19 - has found that a contractor of the company was at fault and that his irresponsible conduct had provoked the workers.
The contractor was employed with Orient Craft in Sector 37. The labour unrest had turned into a major law and order problem in the city.
The team said that the contractor had allegedly abused and physically attacked the workers and asked the company to terminate his contract.
Joint director, industrial safety and health, Ravi Yadav has also asked the export firm management to bring the nearly 200 contract labourers on company's roll and improve the contract labour and employee ratio.
"The number of contractual labourers should be less than the workers on roll of the company. The ratio should be 70:30," Yadav said.
On March 19, the contractor allegedly assaulted two workers - Naseeb and Anil Kumar - with a sharp object after an argument. Angry over the incident, around 1,500 workers assembled to protest against the company management, demanding action against the contractor. Nearly 500 policemen had to be roped in to control the mob.
A day later, nine workers and the contractor were arrested. While the contractor, Harendra alias Lawli, was subsequently released on bail, the workers are still in judicial custody.
The Orient Craft incident reveals the resentment among workers against contractors. The labour department and industrialists, however, are not ready to agree this argument openly though off the record they admit to contractors' strained relations with workers.
Labour unrest is not new to Gurgaon's industrial belt.