They had the photograph of the accused, details of the vehicle in which the crime was committed, exact sequence of events and the statement of the rape victim, yet it took the Delhi Police over a day to locate the man.
Reason: The first crucial eight hours, after the police was informed about the crime, were spent in locating the office of Uber taxi booking service as even senior police officers were clueless how to contact them.
Its website had no direct contact number and there was no address mentioned.
This led deputy commissioner of police (north) Madhur Verma to turn a customer himself and download the app on his mobile phone. The woman had used the same app to book a cab in which she was raped by the driver.
The DCP then sent a request to Uber for a cab. A taxi arrived at the given place within less than five minutes.
When the taxi driver asked Verma where he wanted to go, he said he had no idea about that the address of the service provider with which his taxi was registered. Verma then told the taxi driver who he was and asked him to cooperate in the investigation.
After a little dilly-dallying the taxi driver agreed to take Verma to the address, which the entire north Delhi police was looking for.
"We reached the office of Uber in Gurgaon but found it locked. We waited outside till the supervisor arrived there at around 10am. The supervisor could not help us much with details about the accused. He, however, provided details of the other two drivers who worked on the same taxi. Their questioning eventually helped us trace the suspect's native place in Uttar Pradesh's Mainpuri," said a police officer.