The Delhi government on Tuesday launched its e-governance roadmap (EGRM) underlying how the citizens, NGOs and employees can get most of the government interface done online in the next five years.
Launching the EGRM, Chief Minister Sheila Dikshit said the dream of paperless, corruption free and transparent office would soon become a reality with the launch of the system. "EGRM is not a one-time document but should be a continuously evolving exercise," she said.
The first component of the roadmap specifies the e-governance vision of the Delhi government and strategies to achieve the developmental agenda of the state. It identifies prioritised e-governance 'Initiatives' and 'Services' that need to be rolled out in the next 5 years. The e-government services have been classified for different stakeholders like citizens, businesses, other government departments, employees and NGOs.
The roadmap has identified 115 services like health, education, welfare, infrastructure, finance, revenue, support and administration. The identified initiatives have been rated in terms of criticality as well as feasibility and 29 of such initiatives have been identified for immediate rollout.
The second component is Capacity Building Road Map (CBRM) which specifies the institutional capacities that need to be built to support the successful rollout of EGRM.
The exercise for EGRM was carried out by Ernst and Young India by studying the needs and expectations of various stakeholders, meeting nodal IT officers, Heads of departments and political leadership. National Institute for Smart Government, Hyderabad, standardised the process.
Secretary, Information Technology, G Narendra Kumar presented the Employees Resource Information Centre (ERIC) website which hosts resources useful for the state government employees, including tools for enhancing their personal and professional productivity. The website also provides an online library facility for employees, with access to international magazines and books.
Email Amitabh Shukla: ashukla @hindustantimes.com