Gurgaon’s system of same-day delivery of property registration documents will soon be replicated in Delhi.
Vikas Anand, deputy commissioner of police (DCP), south-west Delhi, expressed the view that this system was people-friendly, ensured transparency and minimised fraud.
On his Gurgaon visit this Friday, the DCP examined the workings of the property registration office at the mini secretariat. He said that though Delhi also possessed an effective property registration system, whatever best practices they could learn from Gurgaon should also be emulated in the capital.
The DCP also mentioned that he had observed the thumb impressions of seller and buyer of the property being taken through a biometric machine in Gurgaon.
Besides, the photograph of the sub registrar (tehsildar), who had signed the document, was also printed on the back cover, unlike Delhi where only the photographs of buyers, sellers and witnesses were printed.
Similarly, on affidavits too, Gurgaon has the photo of the applicant printed on the front, ensuring that only the applicant himself gets the affidavit prepared.
He shared his observations on how the DCP could monitor the activities going on in the registration office, sub-divisional magistrate office and other offices from his chamber on an LCD screen.
The Gurgaon DCP, PC Meena, has ensured that CCTV cameras are installed in all public dealing offices and their central unit. The LCD fitted in Meena’s chamber allows him to see what is going on at each place and effectively monitor their activities. Similarly, an LCD screen has also been installed in the lobby of the mini secretariat which allows the general public to view the offices. Anand was impressed by this monitoring system and showed his inclination to adopt the same.
Meena informed him that all types of certificates like caste certificates, resident certificates, income certificate, birth and death certificates and so on were being made online in Gurgaon.
Anand was also informed that the staff working in the sub registrar’s office was hired under the outsourcing policy of the state government, to which he
responded that Delhi would follow suit.
He was impressed to know that the state government has made rules to provide certain services to the general public in a time-bound manner for which a turnaround time has been fixed.