Dell Inc is cutting more than 1,200 jobs, about 900 of them at a call center in Canada, as the computer maker reduces its sales and support work force.
It is one of the biggest rounds of layoffs at Dell since May, when the company announced it would reduce its work force by 10 per cent. The company had 88,500 employees worldwide at the end of October.
Dell said Thursday it would close its call center in Edmonton, Alberta - one of two such facilities in Canada - by the end of July. It will make smaller reductions in Oklahoma City and Ottawa, Ontario.
Rumours of the cuts had swirled in Oklahoma City and Ottawa as Dell neared the end of its fiscal year on Thursday.
The layoffs are part of a move to simplify the business and increase efficiency, Dell spokesman David Frink said yesterday. He said the Round Rock, Texas-based company would provide an update of its plans when it reports the latest financial results February 28.
Last year, Dell closed a consumer sales center in Roseburg, Oregon, and another near Waco to eliminate 480 jobs. It also laid off 250 workers at a Nashville, Tennessee, facility.
After the Edmonton center closes, Dell will have about 25 call centers worldwide.
Dell also announced this week it would close 140 kiosks, mostly in shopping malls, where customers could examine and order computers but not buy them. The company is instead striking deals with more retailers to sell machines to consumers.