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Exam stress? Call Board helpline

Panicking before your Board examinations, now the Board itself is offering help, reports Kiran Wadhwa.

india Updated: Feb 25, 2009 00:58 IST
Kiran Wadhwa

Panicking before your Board examinations, now the Board itself is offering help.

A day before the Higher Secondary Certificate (HSC) examinations are to begin, the Mumbai Secondary School Certificate (SSC) and HSC Board has tied up with leading psychiatrists and counsellors to help distressed students.

This is the first time that the Board will be going beyond administration and looking into the well being of students.

The helpline — 27893756 — which started last year was only meant for queries about hall tickets and exam centres. Now, if a distressed student calls the helpline, the call will be forwarded to one of their four experts, who are working for free.

The helpline will be operational from February 25 to March 23.

“Last year we got several calls from worried children but as we did not have the professional expertise to help them we had to turn them away. So, we decided to tie up with experts who can guide the students,” said Basanti Roy, divisional secretary, Mumbai Board.

Experts feel that a helpline endorsed by the Board will be more credible.

“When a student knows that the Board will deal with his anxiety it makes it far more credible than any regular helpline,” said psychiatrist Rajendra Barve, who works with IIT hospital is one of the four experts. “The fact that they have a reliable place to seek help will make them feel better instantly.”

Students feel that help from the Board is important. “There are several helplines but you think twice before calling them. But if the Board has selected experts, they will be people who can understand us,” said Ridhima Kohli, a Class 12 student.