The page maintained by the Gurgaon traffic police on social networking site Facebook is popular among commuters. Currently, the page has approximately 2,499 followers.
“People are responding well to our page. We are getting suggestions and complaints every day,” said Alok Mittal, joint commissioner of police.
At least 180 challans were issued based on complaints posted on the page. Police said 90 challans were paid by defaulters, and 90 were sent trough email, which will be collected soon.
Fifteen challans were against the police themselves, of which five were about misbehaving with the public. “In one case a police officer was suspended on corruption charges,” said a senior police official.
“It’s always good to get information from road users. We take complaints seriously, and we have also deployed a special team of four personnel to reply on a priority basis. We want more people to join this page and give feedback,” said Mittal.
Recently, head constable Sarvan Kumar was suspended after Facebook user Daksh Ghudaiya uploaded a video of Kumar demanding Rs 1,000. “We won’t tolerate corruption in our department,” Mittal added.