The toll plaza staff, who are yet to come to terms with the murder of their colleague, are a worried lot. They are awaiting a solution to fake ID holders, who claim to be residents of 41 villages exempted from paying tax.
To avoid payment of tax, unruly motorists, posing as VIPs, often pick up quarrel with the expressway employees.
"Commuters, who are not from the villages, carry fake IDs and documents to avail the benefits. They often assault our staff. We try to avoid conflict, but they create trouble," said a DGSCL (Delhi-Gurgaon Super Connectivity Limited) spoke-sperson. "We have requested the police to deploy more personnel around the toll plaza. We have enough security staff, but they are not authorised to take action against such commuters," he added.
"We have trained our men to identify such commuters, but the recent killing has left them scared. Earlier, too, we have informed the police about such commuters. This is a major problem on the expressway and needs to redressed soon," the spokesperson said.
On June 16, three men attacked two Delhi-Gurgaon expressway officials on patrol, when they asked them to remove their tractors parked on the service lane near Sushant Lok Chowk. "We have sought the help of the police. Strict action must be taken against trouble-makers. Everyday, we have to deal with similar situations. People, posing as VIPs, threaten our staff with dire consequences," said an expressway official.