Kingfisher Airlines on Wednesday said it has taken off flights which have been cancelled in a "planned manner" from its booking site following complaints of hardships to passengers.
The airline, which cancelled about 35 flights on Wednesday, informed the Directorate General of Civil Aviation about the step after the aviation regulator brought it to the notice of the cash-strapped carrier that many passengers were facing problems as they were coming to know about the cancellation of their flights only after booking seats.
Kingfisher has been cancelling an average of 30-35 flights, including some international flights, every day since November 4, saying it has to reconfigure its all-economy planes to add business class seats in them.
An airline normally carries out planned cancellations when it sends an aircraft for routine checks, maintenance or reconfiguration and no alternative aircraft is available and those flights which are planned to be operated by that aircraft have to be cancelled.
The airline has now informed DGCA that they have taken off from their booking system those flights which fall into the category of planned cancellation, official sources said.
Kingfisher CEO Sanjay Aggarwal has said the airline had grounded 10-12 aircraft for reconfiguration. "Overall, we have grounded 10-12 aircraft, or 55 flights, out of the 66 planes. But, we also added some flights by additional frequencies and are starting Mumbai-Udaipur from next month."
"Whatever the number of flights are published on the website, we will be flying from Wednesday. Changes will happen only after March, when the entire plane revamp will be over," Aggarwal had said on Tuesday.
Maintaining that no additional flights will be cancelled due to the ongoing aircraft reconfiguration, he said changes in the flight schedule would only take place by March, once the reconfiguration process was complete.