Even as disability activists continue their fight against removal of artificial limbs at airport security holds in India, a flier from Bandra who was recently travelling with a fractured leg had a brush with allegedly incautious security staff at the Bengaluru airport.
In a complaint sent to the Central Industrial Security Force (CISF) administration at the Bengaluru airport on May 16, Chandru Wadhwa reported the ‘inhuman’ treatment faced by his 64-year-old wife, Asha on the same day when she was returning to Mumbai.
The 64-year-old was wearing an air cast owing to a fracture in her left foot. A CISF woman officer at the security hold asked her to remove the cast. “I told her that I am not supposed to remove it before a medical inspection scheduled on May 21. But she forced me to remove the cast,” said Asha, who did not received any feedback to her complaint until Tuesday.
She added that the plastic cast was removed although its inspection by the metal detector did not show anything suspicious. She also claimed that the CISF official was not forthcoming in providing a chair and her behaviour was rude.
“They could have shown basic courtesy while dealing with a senior citizen,” she said.
Hemendra Singh, the CISF spokesperson said that the security unit has been training its staff to be courteous with the elderly and travellers with a disability.
“Examination of air casts or artificial limbs that are suspected of containing metal is at the disposal of the official on duty. Our staff is normally extremely courteous and apologetic towards the inconvenience caused to such travellers,” said Singh.