Google says sorry for Gmail glitch | india | Hindustan Times
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Google says sorry for Gmail glitch

india Updated: Feb 24, 2009 22:03 IST

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In yet another technical glitch from the Google stable in less than a month, the widely-used Gmail services became inaccessible for millions of users for a brief period on Tuesday.

Noting that the problem has been resolved, the internet giant apologised for the glitch which affected users worldwide, including India.

“Many of our users had difficulty accessing Gmail today. The problem is now resolved and users have had access restored.

We know how important Gmail is to our users, so we take issues like this very seriously, and we apologise for the inconvenience,” Google said in a posting on its website.

More than 110 million people across the world are estimated to be using Gmail services.

In late January, a ‘human error´ had temporarily prevented Google users from finding web pages on the internet.

Prior to this message, Gmail Site Reliability Manager Acacio Cruz said in another posting, “... you are probably aware by now that we’re having some problems.”

“Shortly after 9:30 am GMT, our monitoring systems alerted us that Gmail consumer and businesses accounts worldwide could not get access to their email,” he added.