When we call Gurgaon a Millennium City, we also have to justify this tag by offering people the quality living that comes with four basic parameters, such as clean environment, civic and social amenities, safety and security.
The expectations of Gurgaon residents are quite high, and many of them are well-educated and have travelled far and wide. Their prime concern is the bad state of environment.
Whenever there is power cut in Gurgaon, diesel-run generators come alive in huge numbers, which adds to pollution. The government must ensure uninterrupted proper supply to prevent pollution and keep the environment clean.
Another issue that concerns citizens here is the crumbling civic infrastructure. This includes roads, water, transport and traffic management. The traffic department must pull up its socks as traffic snarls waste a huge amount productive hours. Unfortunately, there is no proper organisation to solve bad traffic management.
Civic services need to keep in pace with the growing population. There is lack in ability to create infrastructure to support this population, and this deficiency is serious. The government should view this problem in top priority and solve it.
People here need more facilities, such as the new Metro, which has done magic to the commuting pattern of Gurgaon's workforce. Office-goers now travel in style and comfort.
Despite a large number of hotel and accommodation facilities, we are also creating such facilities at our own campus for patients and their families, a major percentage of which come from other cities and countries.
In Gurgaon, safety is a big issue. It can be tackled in three ways. Firstly, community participation with the police is important. Secondly, residents should be watchful of anti-social elements when they step out of their homes. Thirdly, they should ensure their surroundings are secure.
We at Medanta Medicity have started joint patrolling for safety of our employees and visitors. Our own guards patrol in their vehicles backed by PCR vans.
Despite complex problems, Gurgaon is moving in the right direction and remains a desirable place to live.