COUNT YOURSELF lucky if you have a keypad on your mobile phone handset with Hindi alphabets.
Sending SMS in Hindi continued to pose a problem with mobile phone users this festive season. Most handsets have the ‘Hindi Language Option’, but no alphabets on the keypad or the software to convert English alphabets into Hindi for typing the words with ease to write and send Diwali greetings immediately.
Most of the greetings sent in Hindi by cellular operators are being saved and forwarded to friends and relatives by the users as only the latest series of handsets have Hindi alphabets on the keypad.
Majority of the mobile handset users depend on greetings sent in Hindi by a friend or relative to be forwarded to the next recipient. Some of the cellular operators are offering voice-based SMS services which greet the recipient when the message is opened for viewing. This is the only service where the cellular operators have gone completely vernacular with messages available in other Indian languages such as Gujarati, Bengali, Telugu, Tamil and Malayalam.
And, how about voice mailboxes? A surprising fact remains that few mobile subscribers even know how to open a voice mail box and listen to a message leave aside sending a voice mail greeting to friends and relatives during festive seasons.
There are a host of mobile services subscribers using old handsets who prefer to call up friends and relatives to greet since language barrier stops them from sending long SMS greetings using the keypad which in most cases is English. So, if you want to write Diwali Ki Shubhkamna or Shubh Dipawali, or Eid Mubarak, there are no options available.