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India Post to emerge as a key player

India Post will be just a phone call away to pick up the wares from the customer?s end, reports Anil Anand.

india Updated: Jan 08, 2007 20:35 IST
Anil Anand

The multi-crore courier services sector, dominated by the multi-nationals and indigenous private players, will soon see India Post emerging as a key player in the arena.

Come Wednesday and the India Post’s fresh initiative ‘ Mail Business Centre’ on this front will unfold. Delhi will be the first among the major cities to have three such stops catering to the bulk mailing requirements of the corporate and government organisations.

To begin with, first of the three such centres will become functional at Foreign Post Office near ITO. The other two MBCs will be located at Rail Mail Service Bhawan and Army Mail Postal Service Centre, Vasant Vihar.

In what could be perceived as image make-over for the India Post, its General Manager, Business Development, John Samuel, described the MBCs as "one stop mailing centres" primarily eyeing the corporate clients. Soon all major cities of the country will have this facility, he said adding : "Basically, we are adopting a businesslike approach to woo the customers by providing an efficient service."

India Post will be just a phone call away to pick up the wares from the customer’s end. The bulk mail/parcels will in turn be delivered within the time-frame set by the customers, Samuel said. 

Believe it or not, trained Marketing Executives and Key Accounts Managers will be available at these centres to interact with the clients and study their needs. They will hold business negotiations and offer financial packages to suit their requirements.

How different is it from the Speed Post and other existing services? Not only will it be faster and more accountable, it will also replace the prevalent system of sending the bulk mail and parcels through ordinary post, Samuel said.

E-mail Anil Anand: aanand @hindustantimes.com