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Indian industry lacks professionals

PRINCIPAL CONSULTANTS at the Tata Consultancy Services (TCS) Jayant Krishna said that Indian industry lacked the professionals who could be viewed as the global managers.

india Updated: Sep 24, 2006 00:00 IST

PRINCIPAL CONSULTANTS at the Tata Consultancy Services (TCS) Jayant Krishna said that Indian industry lacked the professionals who could be viewed as the global managers.

Speaking on ‘Creating global mindset for Indian managers for a vibrant outsourcing industry’ at the one-day seminar on ‘Redefining Indian Business’ at the IIT-K here on Saturday, Jayant said that a global manager was one who could understand the world and solve the complexities. He said Indian managers lacked many of these qualities. According to overseas clients, Indian managers were insensitive towards cross culture issues and they also lacked sense of humour. They took the business activities in rather more philosophical manner with a serious mood.

He said a large number of the Indian managers did not have holistic approach towards their duties and responsibilities. They just treated their jobs as an extension of the business without bothering for any innovation in working practices to make it more attractive for the customers. They were described as analysts than consultants according to the overseas clients, said Jayant.

The impressions of the clients were that Indian managers did not have multi-disciplinary competence and these global managers made the companies over managed but under-led, he said. Indian managers needed to learn to work seamlessly with non-Indian global employees and should have to inculcate a long-term approach than a short-term approach to business and industry.

He suggested that to become global managers one should not ignore the fact that the world was changing fast and he was to adopt the changing scenario keeping all his personal or traditional notions at bay. He should have the ability to create system for continuous learning and changing, opt for overseas assignments, should have long perspectives, he should think globally and act globally. He must develop a transitional mindset.

Referring to the status of the country in the IT sector, he said that the growth rate in the IT sector has been 25 to 30 per cent during the past five years and it provided 1.3 million direct employment and three million indirect employment.

It was expected that by the end of 2010, IT would be able to provide 2.5 million direct employments. The assessment was based upon the fact that while the Indian economy growth was around seven per cent, the IT growth was over 28 per cent, he said.