Leading IT solutions provider IDS Softwares Ltd has forayed into Egypt to automate the hospitality industry and extend its footprint in North African countries, a top company official said.
“We have already bagged a deal from Egypt’s leading hotel chain Pyramisa Hotels to deploy our suite of products developed at our global R&D facility in Bangalore to automate its operations,” IDS general manager Rajesh P. Yadav said in a statement here late Thursday.
“Our slew of products is being customised into French to benefit hotels in the region. Our innovative solutions are in sync with the needs of the hospitality segment the world over,” Yadav said.
The two-decade-old tech firm plans to use the Cairo office to extend a second line support to its customers in the Francophone countries in West and North Africa, and develop business in Morocco, Tunisia, Algeria, Sudan and Libya.
“Our clients in the Gulf countries will play a major role in making IDS formidable in the region. Being in Cairo gives us a distinctive advantage of extending logistics support in North Africa.” Yadav said.
With 1,400 clients in 20 countries, IDS markets its hospitality software under the umbrella brand 'Fortune' suite of integrated solutions to address multiple aspects of the industry spanning hotels, restaurants, clubs and resorts.
Some of its marquee clients are Emirates Concorde, ETA Star group, Fortune Park group, Ramada Worldwide, Fort Radisson and Best Western. It also has some leading Indian hospitality firms such as Club Mahindra Holidays, Royal Orchid Hotels and Sarovar group.