Prof OP Khanna, 79, had to wait for four hours before his turn came at the MCG joint commissioner's office. He had gone to correct his name and address in MCG records.
His four-hour wait seems inconsequential compared with the one-year-long wait, which he endured after sending a request to MCG last year. "My name is written OP Khurana instead of Khanna. Most people who turned up were senior citizens but corporation officials pushed and shoved us out," said Khanna, a retired professor.
When he got to present his case, his request was turned down because he couldn't show the HUDA allotment letter. "I showed them all the tax receipts where my name was mentioned correctly, but they didn't budge," he said.
Over 70 residents of sector 7 suffered the same fate. Raghunath Airi, a former principal, had to wait for three hours. Raghunath was disappointed to see that the officer he came to meet, Veena Hooda, joint commissioner, was unavailable.
“They told me to show an identity proof, which I couldn't produce. So my request of correcting my name was turned down,” said Raghunath.
Residents said MCG should have called people in small batches of 15 people instead of 70 in one go. Hooda was unavailable for comment.