Though corruption has become a part and parcel of the way local government offices work in the city, not many graft-related cases are reported.
Data obtained by HT from the state vigilance bureau shows people choose to deal with the menace in silence - at times because they have no choice and sometimes because it suits their needs.
This year, so far, only 37 cases have been reported to the vigilance department, including seven against gazetted officers.
In 2010, 26 cases were reported involving four gazetted officers. According to state vigilance bureau inspector general of police (IG), Gurgaon Range, Sheel Madhur, attempts by the department to encourage people to come forward and report malpractices in government offices has not yielded much.
"Our complaint boxes at places like railway stations and mini secretariat are generally found empty," he says.
Residents, however, have a different story to tell.
A lawyer by profession, Kulbhushan Bhardwaj said, "Only when we have a strong belief in our authorities' unbiased intent to solve our problems, will we go to them."
"What discourages us to take the available recourse is the way things linger in our system. We rather chose to move on with our lives," said another resident.
According to district commissioner PC Meena corruption is a "give-and-take" process. But he also agrees that people fall prey it under compulsion.
Our government offices are overworked. It takes a lot of patience to go through the lengthy process of getting work done at offices.
"When work is obstructed by corrupt officials for graft, they rather choose to take the shorter way and pay up," said Meena.