The National Highway Authority of India (NHAI) has been sitting on a proposal to fine motorists who stray into tag-only lanes on the Gurgaon Expressway toll plaza.
Delhi-Gurgaon Supper Connectivity Limited (DGSCL), the toll management firm, had sought permission to levy a default lane servicing fee (DLSF). The firm said it would also set up an account to deposit the extra revenue for the NHAI. In 2009, DGSCL had proposed to charge DLSF, above the existing toll, at R23 for cars at Kherki Daula and Rs 18 at the Delhi-Gurgaon plaza.
According to a study by DGSCL officials, cash payers who stray into the tag-only lanes were a major cause of long queues at the toll.
"All efforts to educate commuters about lane driving have gone down the drain. So, we asked the NHAI to give us permission to levy a DLSF in 2009. Nothing has been done yet," a DGSCL official said.
In a tag-only lane, the speed of the transaction is 516 vehicles per hour. This includes cash-paying vehicles that switch lanes. If the lanes are restricted only to tag users, the transaction speed would shoot to more than 1,200 vehicles per hour. No extra lanes and expansion of existing toll plazas would be needed, officials lamented.
When contacted, NHAI officials said that since penalising commuters for changing lanes at a toll plaza is not practiced anywhere in India yet, it would take some time to pass such a proposal.