Despite several pleas from residents, Delhi Metro Rail Corporation (DMRC) has not deployed private security guards at Metro stations in Gurgaon.
Commuters in the city have to face several problems while boarding and de-boarding trains as there are no security guards in any of the Metro stations on the Gurgaon-Qutab Minar line. The DMRC deploys guards to manage crowd at stations and all Delhi stations have sufficient guards for the purpose.
“There are many male passengers who get into ladies' coaches. Such incidents do not happen in Delhi stations as private security guards at platforms stop trespassers from entering reserved coaches. Guards should be deployed at Metro stations in Gurgaon also," said Neeti Nigam, a commuter.
"Passengers usually cross the yellow line to see whether a train is arriving. As soon as the train arrives, they jostle to get into the trains. They have scant regard for the security of other commuters,” said Priyanka Sareen, another commuter.
Officials said the corporation would deploy guards if they felt there was any need. "We have deployed security guards at all the crowded Metro stations. If there is any need, we would do that," said an official of the DMRC.
On November 13, DMRC installed CCTV cameras at these Metro stations after HT carried a report. An elderly man had died on November 11 after falling on the track at Sikanderpur Metro station. But police have not been able to establish the cause of death as they do not have CCTV footages.
Poona Singh, SHO of the Gurgaon Metro police station was suspended on Friday in the wake of complaints against her.
According to a senior police official, there were complaints that she had allegedly misbehaved with some commuters and demanded bribe from a parking contractor. Poonam was promoted as SHO on May this year.
“This is a departmental decision and an investigation is going on,” said KK Sindhu, Gurgaon police commissioner