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No more whining and dining

india Updated: Feb 21, 2012 14:29 IST
Sneha Mahale
Sneha Mahale
Hindustan Times

Queues, long waits and chaos at restaurants can be a thing of the past soon. More and more harried Mumbaikars are choosing a more convenient option — going online to get food home delivered. And is the latest entrant to this field.

Launched three days ago, it offers dishes from over 400 restaurants around the city, and also gives information on ongoing deals, price changes and daily specials. If that’s not all, it has also tied up with local restaurants for terminals to ensure that all orders are processed efficiently and delivered in a hassle-free way.

And the best part, there is no charge for the service that can be accessed through a desktop or even a mobile phone while on the go.

“There has been a huge impact of technology, with consumers now having smartphones and doing several activities online. The hospitality field, however, has not kept up with these innovations.

These are ways to remedy that gap,” says Ameya Hete, CEO of Titbit. He adds that unlike other similar services, they do not list a restaurant unless they have their terminal within their premise. “This way, every update is easily available. So there is no question of restaurants springing a price hike or saying that a dish isn’t available.”

The service is currently available only in the western suburbs, but will expand to the rest of the city by the end of the month. Their service also extends to within the actual restaurant itself. Hete says, “We have come up with interactive digital menus for the iPad.

When you walk into some restaurants like Mainland China (Andheri) and Fat Cat Café, (Andheri), your favourite dishes, cooking instructions and reviews from Facebook of friends who’ve visited the place, can be accessed immediately.”

How it works
1.Create a profile. Fill in details, preferences. This includes favourite dishes or info on what you are allergic to.
2.Choose the area you live in and check out places that deliver. You could opt for a take away. Minimum order amount, time taken to deliver and restaurant timings are listed.
3.Choose multiple dishes from same restaurant or indulge in some mix and match from several food joints. Give specific cooking instructions to each dish, if any.
4.The restaurant receives the order and you get notified that info has been processed. Sit back, as your food is delivered with a customer copy of the order.

Other options (also allows to book a table on the go)
(operational only from 11 pm to 7 am)