The admission season in DU is almost drawing to a close and students who have already taken admission are now shooting campus-related queries to admission officers across the University — only to receive no response.
But such complaints are not just restricted to DU only. Students applying to Jawaharlal Nehru University (JNU) are also facing similar problems.
"I had several queries regarding the college. I had emailed the dean of colleges regarding the same about four times, but I did not receive any response. It is also futile to call the administrative offices as no one answers them," said Nishit Pal, an applicant from Kolkata.
Some other students, who have applied to other universities like JNU, have also noticed a similar pattern. "I am planning to apply for a Master's in the academic year 2012-13 and I wanted to know about the eligibility criteria. So I emailed the head of the department about 10 days back but received no response," said Jayant Misra, who is planning to apply to the University for International Relations.
However, university officials claim that there is nothing wrong with any of the communication lines opened for students.
"Students must be careful about forwarding queries to relevant people. If an email is sent to the registrar, but does not concern him, then it is forwarded to the right person. So we try and ensure that it is sent to the relevant department," said Gulshan Sawhney, Deputy Dean of Students' Welfare, DU.
Yet, it is not just email IDs and telephone numbers, which are not working, but the administrative staff in some colleges in DU too are have been going on on extended 'lunch breaks' while parents and students queue up outside the offices.
"We have been waiting here since half an hour, but no one has spoken to us yet about the admission procedure," said Ranjan Chawla (name changed), who was waiting with his daughter in Kamla Nehru College, where neither any administrative staffers nor a teacher were present to cater to students' queries.