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No. portability on Jan 20

india Updated: Nov 25, 2010 22:48 IST
HT Correspondent
HT Correspondent
Hindustan Times
Highlight Story

It will be a new-year gift to about 700 million mobile subscribers. Come January 20 and the mobile subscribers throughout the country will be able to shift their operator without changing their telephone number. Communications and IT minister Kapil Sibal on Thursday announced that mobile number portability will be launched throughout the country on January 20, 2011.

Mobile number portability (MNP) was launched in Haryana on Thursday. MNP allows a subscriber to shift their operator while he can retain their telephone number.

"In spite of the complex Indian telecom market, the MNP has been successfully implemented by the unified effort of the ministry of communications, TRAI and the telecom industry,” said Sanjay Kapoor, CEO (India and South Asia),Bharti Airtel.

MNP will provide unprecedented freedom of choice, maximise customer satisfaction and allow service providers to showcase their brand value, said Sanjeev Aga, vice chairperson of COAI.

Retain that number

Q&A

Who is eligible for MNP?
A subscriber holding a mobile connection for at least 90 days is eligible for applying for MNP. If he has already changed his operator once, he can apply for MNP only after 90 days of this change.

What is the procedure for MNP?
The subscriber who wishes to port his mobile number should approach the recipient operator (the operator to whom the subscriber wants to port his number). The subscriber may be required to pay charges for MNP, if any, to the recipient operator. An operator cannot charge more than R19 as MNP charge.

What is the pre-requisit of MNP?
The subscriber applying for MNP should clear all the bills issued prior to the date of application for MNP.

How much time will it take for a subscriber to change his number once application is filed?
The process of change of operator will take maximum 4 days after application in all licenced service areas except in the case of J&K, Assam and North East licenced service areas where the maximum time allowed is 12 days.

Can a subscriber withdraw his request for MNP?
A subscriber may withdraw his request within 24 hours of its submission to the recipient operator.